Q. How do I install the App on my device?
A. Go to Google Playstore, Apple App store or Amazon App store to download the App. You can have a free 30 day trial of the App to see if you like it. You can then pay an annual subscription which can be paid for directly on your smartphone or tablet. If you have purchased the App from a Conversor distributor or it has been provided as part of the DSA funding scheme, then you will be sent an email with a Redemption Code which will need to be entered into the device when you first install the App. You will have a choice of subscribing or entering a Redemption Code, enter the Redemption Code and the App will become active.
Q. How do I know what all the buttons do?
A. When you first use the App there will be an explanation of what each button does as you start to use the App. Most of the buttons follow the standard recording conventions of a voice recorder and will be familiar to you.
Q. How many Bookmark tags can I make in a single recording?
A. The number is unlimited.
Q. Do I have to name each Bookmark I make?
A. No, the App automatically assigns a numerical sequence to the Bookmark from Bookmark_1 upwards. If you wish to enter your own text just press backspace to delete Bookmark_1 and enter your own text, then Save.
Q. Can I rename an audio file or folder?
A. Yes you can re-name your audio file before recording or after recording, move it from one folder to another, create a new folder and rename any folder. The Folders and files can be renamed, moved and stored just as you do on your PC.
Q. How many hours recording can I get on the smartphone or tablet?
A. It depends on how much other Data you have on your device and the quality of the sound recording you use and the file format. Most new smartphones have memories of 64Gb to 128Gb so there is plenty of room for your Apps, operating software and photographs. Typically WAV files are ten times bigger than MP4 formatted files. So a typical user can expect up to 100 hours of MP4 usage available, and 40-60 hours of WAV file storage in 10Gb of memory storage. It is important to clear down unwanted recordings as soon as you have uploaded them to your PC for subsequent editing and storage.
Q. Can I record using the smartphone or tablet’s own microphone?
A. Yes you can but remember the on-board microphone is an omni-directional microphone which picks up sound from all around the device. This is fine for small discussion groups or meetings but not so good in a lecture hall or conference room where you need a directional microphone to pick up the speaker’s voice.
Q. Can I use a wireless microphone with the smartphone or tablet?
A. Yes you can use a Conversor Pro wireless microphone and receiver to transmit the sound of the speaker from the front of a room to where the device is located. Contact Conversor or email at firstname.lastname@example.org
Q. Can I email my audio files?
A. Audio files are quite large and most email systems will not allow you to send emails with attachments larger than a certain size. It is only practical to email very short audio clips. All other files we recommend sending via Dropbox sharing or similar Cloud sharing.
Q. Where can I find a user guide or tutorial for using my App?
A. There is a user guide included in the information section in the App. There are also Video guides on the Notetalker website that are hosted on YouTube.
Q. Can I play my audio files on Windows Media player or other program?
A. Yes you can, but you will not be able to see the Photographs you have taken or the Bookmarks you have made on this program. You will need to upload the recording to Notetalker Edit in order to synchronise these files with your audio recording.
Q. How do I upload my audio recording, Bookmarks and photos to Notetalker Edit?
A. For Android devices Export the audio file and associated images and bookmarks from the playback screen on the App using Dropbox or Google Drive, and for iOS devices usw Dropbox or iCloud.
Q. How much do updates cost?
A. Currently all updates are free.
Q. What if my battery is running low?
A.Notetalker Power Card is a small battery charge back up device which enables you to recharge your phone "on-the-go" See the following link - Notetalker Power Card.
Q. Can I buy Notetaker App and Notetalker Edit at the same time?
A. Yes you can purchase Notetalker Solo which is the App and edit program as one package on our website.
Q. Can I buy the accessory cables and microphones at the same time?
A. Yes you can purchase Notetalker Pro which includes the Universal microphone and cable kit. This includes the Conversor MM1 directional microphone, Standard microphone adapter which allows you to plug headphones or earphones into the device for playback as well as the microphone, and a 4pin connector which is used with certain android smartphones and tablets.
Q. Will this run on a Windows PC and a Mac PC, or do I need a different version on each?
A. When you purchase Notetalker Edit you will need to specify whether you require a Windows PC or a Mac PC program.
Q. How do I install Notetalker edit on my PC?
A. You can either go to the Notetalker website, www.notetalker.com, and download a free trial version for 30 days, purchase directly from the website or from one of Conversor Limited’s approved distributor list. This can be found on the Conversor website, www.conversorproducts.com. A Redemption Code will be sent via email which you enter in the Registration Box when you open the program. Enter the code and click on the Register button.
Q. If I do not have Java on my PC will I be able to use Notetalker Edit?
A. Java can be downloaded for free from the internet. Instructions will be provided when you install Notetalker Edit if Java is not detected on your PC. Do not use Chrome or Edge to download Java as Chrome does not support Java Plug-ins. For Windows 10 devices please use Firefox or Internet Explorer to download Java
Q. Where can I find a user guide or tutorial for using Notetalker Edit?
A. There are on-screen tooltips which guide you through each button and operation on Notetalker Edit. There are also Video guides on the Notetalker website that are hosted on YouTube. You can access the main User Guide and Video by clicking on the information icon on the Notetalker Edit screen.
Q. I cannot find my file which I uploaded to Dropbox, iCloud or Google Drive
A. You need to install Dropbox, iCloud or Google Drive on your PC as Notetalker Edit needs to access the Notetalker folders and files on your PC.To install Dropbox type Dropbox into your browser and then click on Install. It will download to your PC and you will then be able to see your files from Notetalker Edit. Files uploaded to iCloud from iOS devices are uploaded as zip files and for the Mac PC these will be saved in Library/Mobile Applications and for Windows PC these will be saved in your iCloud folder. On the Mac PC as soon as you have opened this zip file using Notetalker Edit a new folder will be set up in the home directory for easy access.
Q. Can I upload recording files to my PC using a USB cable
A. Yes you can upload using a USB cable for Android and Windows PC.For Mac PC you will need to use a downloadable software program called iMazing from iMazing.com.There are videos under the Videos section of Support/FAQs which show you how to do this.
Q. What are tooltips on Notetalker Edit?
A. As soon as you hover the cursor over an icon or control button it will show you what function that button performs. Also when you hover over an image or a Bookmark area or Bookmark flag on the Audio Bar the tooltip will tell you how to do certain things- for example how to enlarge a photograph or image; how to change the background colour of a Bookmark Area; which Bookmark a Bookmark flag relates to and how to get to the text are of that Bookmark.
Q. If I haven’t added any bookmarks or images to my audio recording can I do this in Notetalker Edit?
A. Yes. If you have been concentrating on the speaker and not wanted to divert your attention to making bookmarks, then it is very easy to playback in Notetalker Edit and make as many Bookmarks as you need so that you can then go back to them when adding text notes. You can also add images from your PC or device and upload to the Bookmark image area.
Q. Can I move the Bookmark to a different point in the recording?
A. Yes you can click and drag the Bookmark flag on the Navigator bar and drop anywhere else in the recording. The Bookmarks will be automatically reordered on the Navigator bar and coordinated with the order in which they appear beneath the Navigator bar.
Q. Can I add my PowerPoint slides to Notetalker Edit?
Q.Can I import my PowerPoint file into Notetalker?
A. Make sure your file is “.pptx” format as Notetalker does not import old “.ppt” format files. You can save the .ppt files as .pptx in PowerPoint. Sometimes PowerPoint files are formatted with a requirement to access the internet and do not have images properly embedded in the file. If it still does not upload then either convert to a different design style which does not have any background image or save as a PDF file. You should then be able to import the complete set of slides into Notetalker. Alternatively save your file as JPEG slides from within Powerpoint and it will save each slide as a separate image. You can then import them one by one into the bookmark area you require.
Q. Can I copy text from a Word, website or PowerPoint presentation?
A. Yes you can use the Copy and paste function of the text editor to copy the text to the text area of the Bookmark. The formatting and bullet points will not stay with the text so you will need to organise the text layout to suit your notes.
Q. Can I print out my notes?
A. Yes you can, there is a print function on the Notetalker Edit screen.
Q. Can I export my text to a Word document?
A. Not yet. This will be included in the next version release later in the year.
Q. How do I update to a new version and how much are much are updates?
A. Currently all updates are free. There is an auto-update feature on Notetalker Edit next to the information button which will have two red arrows when there is an update available. This will be replaced by two green arrows when the program is up to date.
Q. What accessories are available?
A. The standard accessories are a Conversor MM1 directional microphone, Standard adapter cable for connecting microphone and headset to a smartphone or tablet, and a 4pin connector for use with certain android devices.
Q. Are there any other accessories available?
A. Yes there are certain cables and connectors for use with different smartphones and tablets for use with battery-powered microphones, connection to an external audio source, and wireless microphones. These can be found on either this or the Conversor website, www.conversorproducts.com. There is also a Notetalker Powercard which provides backup power for your smartphone if you are running low on battery. See the following link - Notetalker Power Card.